For unsecured business loans and lines of credit, your bank statements are the application. They show what the business actually does with money, in a way financial statements prepared months later can’t. Even for property-secured loans, where equity does most of the work, statements help tell the story.
Here’s what a credit assessor is looking at, line by line.
1. Genuine turnover
The first thing a lender works out is how much genuinely comes into the business each month from trading. They’ll add up:
- Customer payments and invoice receipts.
- Card terminal settlements (EFTPOS and credit card).
- Online platform payouts — Shopify, Stripe, marketplace payouts, delivery app settlements.
- Cash deposits of takings.
And they’ll strip out anything that isn’t trading income:
- Transfers from your own other accounts.
- Loan drawdowns and advances.
- Money you’ve put in from personal savings.
- GST refunds from Inland Revenue (useful, but not turnover).
- Refunds and reversals.
What to do: make sure all takings go into a business account the lender can see. If you run a separate account for card settlements or online sales, include it. Label transfers between your own accounts clearly if your bank allows.
2. Consistency
$60,000 a month, every month, is worth more to a lender than $360,000 arriving in two lumps over six months — even though the total is the same. Consistency tells the lender your repayments are safe in an ordinary month, not just a good one.
What to do: if your income is lumpy for a genuine reason — progress claims, seasonal trade, a few large clients — explain it and offer a longer period of statements.
3. Existing commitments
Assessors list every regular outgoing that looks like a debt:
- Loan and lease repayments.
- Merchant cash advance deductions, often daily.
- Credit card payments.
- IRD instalment arrangement payments.
- Buy-now-pay-later and equipment rental.
These reduce how much new repayment the business can carry. A lender will also notice repayments to lenders you haven’t mentioned — which damages trust more than the debt itself.
What to do: disclose every facility up front. If several small advances are eating cash flow, ask whether refinancing them should come first.
4. How the account is run
This is where the “conduct” judgement comes in. Red and amber flags include:
- Dishonoured payments — direct debits or payments bounced for insufficient funds.
- Frequent overdrawn or near-zero days, especially if increasing.
- Unarranged overdraft fees.
- Gambling transactions from a business account.
- Large, unexplained cash withdrawals.
- Payments to debt collectors.
A single dishonour with a clear explanation rarely matters. A pattern suggests the business is living on the edge.
What to do: if you’re planning to apply in a couple of months, a period of clean conduct helps. Set direct debits to go out after your main deposits land.
5. Tax payments
Regular GST and PAYE payments to Inland Revenue show the business is meeting its obligations. Missing tax payments — or an IRD instalment arrangement — aren’t automatic declines, especially for property-secured lending where IRD debt can be refinanced or paid out, but lenders want to understand them.
What to do: be upfront about any IRD arrears or arrangements. Our guide on GST and provisional tax cash planning can help you get ahead.
6. Personal spending through the business account
Some owners pay personal bills straight from the business account. It’s common, particularly for sole traders, but it muddies the picture: the lender can’t tell what the business really costs to run. Our guide on keeping business and personal borrowing separate explains why this matters.
7. Large one-off deposits
A big deposit that doesn’t match the usual pattern — a sale of equipment, an insurance payout, a one-off contract — will prompt a question. That’s fine; have the answer ready.
How lenders get your statements
- PDF exports from internet banking — generally accepted, though some lenders ask for statements with the bank’s branding and account details visible.
- Secure bank-statement retrieval — some lenders use a service where you log in to your internet banking through a secure link, and the service retrieves a read-only copy of your statements. You’re never giving the lender your password directly.
Either way, statements must be complete and unaltered. Edited statements are treated extremely seriously.
A quick self-check before you apply
Open your last six months of statements and ask:
- Could a stranger work out our monthly turnover from this?
- Is every loan and lease repayment something we’ve told the lender about?
- Are there dishonours, and can we explain each one?
- Are GST and PAYE payments showing regularly?
- Is there anything that looks odd without context?
If the answers are yes, yes, explained, yes and no, you’re in good shape.
Talk to someone before you send them
A specialist can tell you in one call how a lender is likely to read your statements, and what amount is realistic. Ring the Hotline, or request a call back.
Ready when you are. Ring 09 875 4577 or request a call back — a lending specialist will talk it through.